Medical Letter (MedLetter) is committed to ensuring a fair, transparent, and impartial editorial process. The journal welcomes complaints and appeals relating to editorial decisions, publication ethics, peer review, or journal policies. All cases are handled confidentially and in accordance with the recommendations of the Committee on Publication Ethics (COPE).

Complaints

Complaints may relate to:

• Editorial decisions

• Peer-review process

• Publication ethics

• Author or reviewer conduct

• Journal policies and procedures

Appeals

Authors may appeal if they believe:

• A manuscript was rejected unfairly.

• A significant misunderstanding occurred during peer review.

• Relevant evidence was overlooked during editorial evaluation.

Appeals must be submitted in writing with a clear explanation and supporting evidence.

Review Process

The Editorial Office will:

• Acknowledge receipt of the complaint or appeal.

• Conduct an independent and impartial review.

• Consult editors or reviewers where appropriate.

• Communicate the final decision to the complainant.

Editorial Policy

The decision reached after the appeal or complaint review is considered final. Medical Letter is committed to resolving all complaints and appeals fairly, promptly, and in accordance with COPE guidelines while maintaining the integrity of the editorial process.